Privacy Policy

Effective Date: July 1, 2025

isanara (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.isanara.com (the “Site”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

Name, email address, shipping and billing address, phone number
Payment information (processed securely via PayPal, credit card, etc.)
Account information if you register on our Site

b. Information Automatically Collected

IP address, browser type, device information
Pages visited, time spent on pages, referral sources
Cookies and similar technologies (see Section 6)

c. Information from Third Parties

Payment processors, shipping carriers, and analytics services may provide information for order fulfillment or tracking.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send transactional emails (order confirmation, shipping updates)
Improve our website, products, and services
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service Providers: Payment processors, shipping carriers, IT services
Legal Authorities: When required by law
Business Transfers: In case of a merger or acquisition

4. Your Rights

Depending on your location, you may have the following rights:

Access, update, or delete your personal information
Opt-out of marketing communications
Request data portability
Restrict or object to processing of your personal data

To exercise your rights, contact us at hsb1432687300@outlook.com.

5. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and serve personalized content.
You can manage or disable cookies via your browser settings, but some features may not function properly.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Children’s Privacy

Our Site is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: hsb1432687300@outlook.com
Address: No. 8 Zhujiawan Street, Gusu District, Suzhou, Jiangsu Province, China
Website: www.isanara.com